Can't find the legal information that you need on MontanaLawHelp.org?
Use LiveHelp and ask a MontanaLawHelp.org Web site specialist for help.
What is LiveHelp?
LiveHelp helps you find information on MontanaLawHelp.org.
You talk with a MontanaLawHelp.org Web site specialist by typing your
question. Your question is sent immediately to the Web site specialist,
and the Web site specialist quickly sends you the location of the
information that answers your question. (This is also called "chatting"
LiveHelp is a project of the Montana Legal Services Association, the
State Bar of Montana, the Montana Supreme Court Equal Justice Task
Force, and Montana's Credit Unions. LiveHelp is paid for by a grant from
the Legal Services Corporation.
Who will I chat with?
You chat with MontanaLawHelp.org staff and volunteers. The staff and
volunteers have been trained to help find information on
Who may use LiveHelp?
LiveHelp is for low- and moderate-income visitors to MontanaLawHelp.org.
Other people who help low- and moderate-income people may also use
When is LiveHelp available?
LiveHelp is usually available
Monday through Friday from 8:00 am to 5:00 pm (Mountain)
When LiveHelp is not available, you can still ask for help. You can send
a message with your email address and question. A MontanaLawHelp.org
specialist will email you the information in 1-2 business days.
How does LiveHelp work?
LiveHelp is convenient and easy to use. Just click on the "Live Help"
button on any page on MontanaLawHelp.org to begin.
You do not need to download or install software.
For help using LiveHelp, see "Having
trouble using LiveHelp?"
What types of questions can I ask?
LiveHelp will help you find information on MontanaLawHelp.org.
MontanaLawHelp.org has information about common legal problems, such as
divorce, parenting plans, landlord and tenant issues, and disability
We will do our best to find resources or give you a phone number where
you can get more help.
We can't give legal advice, and we can't tell you what to do to
solve your legal problem.
Please read our Legal
Information Service Policy for more information.
What does LiveHelp cost?
LiveHelp is free! We offer LiveHelp as a service to MontanaLawHelp.org
What personal information do we ask for?
You don't need to give us any personal information to use LiveHelp.
However, if you leave a message when LiveHelp is not available, you must
give us an email address for us to answer your question.
Read our privacy
policy for more information.
Is LiveHelp Section 508 compliant?
LiveHelp uses LivePerson's Timpani software, which meets all current
guidelines for compliance with Section 508 of the U.S. Rehabilitation
Act (29 U.S.C.-794d) and ADA Guidelines.
The LivePerson software is designed to work with standard assistive
technology hardware (such as specialty keyboards and Braille readers) as
well as operating system technologies (such as stickykeys and mousekeys.)
For more information about LivePerson and accessibility, please visit
Having trouble using LiveHelp?
You don't need to install any software or plug-ins to use LiveHelp. You do
need an Internet connection and one of the following Web browsers:
For Windows: Internet Explorer 5.5 and 6.0, Firefox 1.0.7 and Netscape
4.7 and onwards
For Apple Mac users: Internet Explorer 5.1, Netscape 4.7, Firefox
1.0.7 and Safari 1.0 v. 85 and onwards.